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Narrative/Summary section in Cases




  • Simon Morgan

    We have released a new feature that provides the capability to add basic text formatting to fields in your records. This is available on any "Text Area" fields and admins need to select the option to  "Allow Rich Text".

  • Austin Griffith

    SureView's new Rich Text fields are now available for all Cases users! Simply enable the Rich Text option for the Text Area field you'd like to add formatting options to. This will unlock features like bold text, italic text, hyperlinks, as well as:

    • Bulleted lists
    1. Numbered lists

    And lastly,

    Heading options

    Allowing for well defined structure

    Within your organizational reports. 


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