Add Rule Action to Add Key Media From Sureview Ops Event
In the rules engine add an action that you could setup to automatically add either All or a variety of main categories of the SureView Ops audit trail. I think for small scale this would be ok for now but for entries that are 100s of rows you wouldn't want to spend more time clicking through the whole event line by line.
I would think you could have an All options followed by selection the main categories of the Event audit trail to auto add. So All, Alarms, Operator, Dispatch, Devices, Actions, and Notes. Probably just make it a checkbox so you can add multiple sections and be able to exclude others while having an all options.
This would likely be needed for the ServiceNow integration If we wanted certain events to auto push up to ServiceNow and have all the Event details that we need.
Please sign in to leave a comment.
Comments
0 comments